Unison FedConnect Support
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1.800.899.6665, Option 2
Knowledge base
FedConnect Support Info
System Information
4
Is FedConnect affiliated with the government or SAM.gov?
Is there a fee to use FedConnect?
What are the differences between FedConnect and FedBizOpps (FBO)?
What is the difference between fedconnect.net and fcsupport.unisonglobal.com?
Login and Account Management
6
All Password Requirements for FedConnect
Reset your FedConnect account password
Why did my FedConnect user account expire or become inactive?
What is the difference between a Vendor Administrator and Vendor Representative?
Can I change the email address for my FedConnect user account?
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Vendor Registration
6
My new FedConnect user account is still Pending activation. How much longer do I have to wait?
What information is needed to register with FedConnect?
What is my company's MPIN?
What is my company's DUNS number?
Why am I unable to use my email address for multiple FedConnect accounts?
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FAQs
14
Why is an error appearing in FedConnect asking me to contact support?
Is there a user tutorial guide available on how to use FedConnect?
How can I limit the number of notifications that I get from FedConnect?
Why does my organization's FedConnect account contain incorrect or outdated information about my organization?
How can I confirm that my message was sent to the Agency through the FedConnect Message Center?
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Tips & Tricks
1
File Size Limit for FedConnect Submissions
Support Portal Information
3
How to close a ticket with FedConnect Support
What's the difference between Unison Marketplace and FedConnect?
What if I don't have an account but I want to apply for an opportunity?
FedConnect Fixes and Features
FedConnect 3.1
5
FedConnect 3.1 Message Center Fixes
FedConnect 3.1 New Look and Feel
FedConnect 3.1 Password Requirement Updates
FedConnect 3.1 Update to Terms of Service
FedConnect 3.1 Updates to Opportunity Response Pages
FedConnect 3.0
5
FedConnect 3.0 User Support Updates
FedConnect 3.0 Company Name Change Fixes
FedConnect 3.0 Directed Opportunities Feature
FedConnect 3.0 Message Center Fixes
FedConnect 3.0 Sign In Fixes