In order to view all active and resolved tickets that you or other members of your organization have submitted, click the "Tickets" tab on the support portal, or click the "Check Ticket Status" button. 



If you are unable to view all tickets submitted by your organization, please send a request to Unison Customer Care to request this be granted. By default, not all users have access to all of their organization's tickets.


From the Tickets page, you may filter the results based on the status, requester, and organization if applicable (note that your privileges in the application may differ depending on your organizational structure and role, and therefore the image below may not exactly represent your view within the Tickets page).